Corporation appeals to Shimla residents to use the helpline for any water-related issues
IBEX NEWS,Shimla.
The Shimla Jal Prabandhan Nigam Limited (SJPNL) continues to demonstrate its commitment to consumer convenience and prompt service delivery. The corporation’s customer service team has successfully resolved over 1,600 complaints and queries through its 24×7 water services helpline (87671-98000) so far.
All types of water service related issues including billing, connection, collection, network maintenance, metering, mobile/email alerts, customer care, reading, and operation & maintenance — can now be easily registered through the helpline.
According to an SJPNL spokesperson, the corporation’s top priority is to ensure uninterrupted and efficient water supply for the citizens of Shimla. Customer care centers are working diligently to address complaints at the earliest possible time.
The spokesperson further informed that the corporation has appealed to the public of Shimla to contact the 24×7 helpline (87671-98000) for any water-related complaints, queries, or suggestions. He added that all complaints received through this helpline are being resolved on a priority basis to ensure a more transparent, responsive, and reliable water service system for consumers.
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